Golden Screen Cinema known as GSC is one of the local transactional e-commerce site and the website is http://www.gsc.com.my/
The website is designed user friendly and users can find out information easy and fast. This website user friendly in term of searching information of particular movie (such as time of showing and which branches of GSC cinema is showing), pricing of the ticket and etc. Users able to know the latest and hottest movies by just a few clicks and it are convenient for customers to locate the nearest cinema to them.
This website also can help users to reserve or purchase movie ticket in advance thorough e-ticketing. Users can enjoy this convenient services provided by Golden Screen Cinema with just register as a member of GSC online. There are different ways to make payment. Users can reserve the place online and make payment at the counter of GSC before 1 hour. Users also can make the payment online by using credit card or debit card and take the ticket at the counter of GSC by just show out the user identity and credit card.
There are also some limitations in this e-commerce site. Less sits are available for reserve service. There would be more sits for those payments online like credit card and debit card. Furthermore, transaction fees will be charged RM 1.00 and not refundable. Although it is convenient, but become more expensive.
Overall of the services provided by GSC e-commerce site is convenient the users and GSC also need to include and improve the services.
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